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Step into the next phase of economic development management and
unlock your community's potential

CivicServe is the only software that provides a 360-degree approach, fosters collaboration and achieves economic resilience on one platform. Grow your community's economy with automated tracking, robust reporting, proactive communication and targeted metrics.

CivicServe admin portal on desktop and public portal on mobile

Solutions designed for your unique needs

Data-driven economic development software delivers community and economic success.
 

Teams win economic development by communicating, sharing and syncing files, working from the same calendar and making informed, data-driven decisions with up-to-date information. We offer solutions to secure and modernize operations, save time and increase ROI.

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Engage

Serve businesses, developers and residents, attract development, expand commerce and coordinate partners by communicating and file sharing via cloud-based portal technology.

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Grow

Increase revenue and improve quality of life by memorializing processes, generating new increment and creating and retaining jobs using ROI and KPI dashboards, forecasting calculators and automated data collection.

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Evaluate

Align projects and initiatives to community plans, ensure budget alignment and proper distribution of funds, avoid financial loss and unnecessary fees with real time data monitoring, dashboards and reporting for internal and stakeholder audiences.

Data-driven economic development software
delivers community and economic success

Teams win economic development by communicating, sharing and syncing files, working from the same calendar and making informed, data-driven decisions with up-to-date information. We offer solutions to secure and modernize operations, save time and increase ROI.

Choose from trending packages or inquire about tailored options based on your community's unique activities.

Strategic Plan Facilitation and Administration

 

Program and community needs:

  • Implement working plans
  • Fulfill targeted goals
    and outcomes
  • Diversify the economy

 

CivicServe solutions: 

  • Consultant facilitation
  • Digital plan and development process
  • Business and stakeholder surveys
  • Target areas, goals and metrics
  • Association, stakeholder groups
  • Survey outcomes

 

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Business Retention
and Expansion
 
 
Program and community needs:
 
  • Grow businesses
  • Create jobs and
    increase investment
  • Identify future at-risk companies and industries

CivicServe solutions:
 
  • Aggregated view of business projects
  • Job board
  • Business retention surveys
  • Non-incentive programs
  • Automated notifications to prompt BR&E activities
  • Historical survey data
  • Survey outcomes
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Specialty Business Certification and Engagement
 
Program and community needs:
 
  • Reactivate downtowns
  • Implement placemaking strategies
  • Satisfy housing demands

 

CivicServe solutions: 
 
  • Aggregated view of certifications
  • Public database of certified businesses
  • Prescreen, application, certification, and renewal
  • Notifications, requirement gathering, and automation of renewal processes
  • Certification status
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Incentive and
Compliance Management

 

Program and community needs:

  • Analyze and negotiate development deals
  • Convene capital resources and partners
  • Navigate businesses and residents through processes

 

CivicServe solutions: 

  • Aggregated view of incentive projects
  • Digital incentive applications
  • Business and residential incentives, tiered view of performance
  • Notifications and requirement gathering, scoring, forecasting, fund balance, and payment tracking 
  • State reports and parcel performance 

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Program Management and Compliance

 

Program and community needs:

  • Accelerate time from concept to ribbon cutting
  • Safeguard steps
    and obligations
  • Harness project data and create efficiencies

 

CivicServe solutions: 

  • Self-service public hub
  • System and metric performance dashboards
  • Demographics
  • Audit trails
  • Project Management
  • Contact Management 
  • Reporting on compliance, KPIs, and timelines

 

*Included in all packages

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Development Attraction and Site Selection
 
 
Program and community needs:
 
  • Shout your community’s economic advantages
  • Capture new businesses
  • Promote assets, land
    and buildings
 
 
CivicServe solutions: 
 
  • Aggregated view of property registrations
  • Listings of available properties
  • Property registrations and RFIs
  • Notifications and automation of renewal processes
  • Registry status

 

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Modules included in all packages:

  • Self-service public hub

  • System and metric performance dashboards

  • Demographics

  • Audit trails 

  • Project management

  • Contact management

  • Reporting on compliance, KPIs, and timelines

Program Management and Compliance

*Included in all packages

  • Self-service public hub
  • Performance dashboards
  • Audit trail
  • Project Management 
  • Contact Management 
  • KPI, timeline, and compliance reporting

Incentive Management and Compliance


  • Digital incentive applications
  • Aggregated view of incentive projects
  • Automated notifications and requirement gathering 
  • Project scoring and forecasting 
  • Fund balance and payment tracking 
  • State required and parcel performance reporting

Business Retention and Expansion

 

  • Job board
  • Aggregated view of business projects
  • Non-incentive program management
  • Business retention surveys
  • Automated notifications prompting BRE activities
  • Historical survey data
  • Survey outcome reporting

Development Attraction and Site Selection


  • Self-service property hub
  • Aggregated view of property registrations
  • Listings of available properties 
  • Property registration and RFIs
  • Notifications and automation of renewal processes
  • Property registration status reporting

Development doesn't wait.
CivicServe brings data to life while you keep moving forward

CivicServe's dedicated implementation professionals facilitate program, project and data onboarding in as little as 4 weeks. By honoring your time, we keep you and development in action.

1
Kickoff
Select programs, share data points and provide current project information.
2
Configuration

Watch our implementation team set up your personalized system.

3
Training

Dedicated Customer Success team provides live group training and ongoing support. 

4
Go Live

Launch into the next phase of economic development management.

Ready? Let's go!