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PRIVACY POLICY

Last updated August 21, 2023 

 

This privacy notice for CivicServe, Inc. ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you: 

  • Visit our website at civicserve.com, or any website of ours that links to this privacy notice 
  • Engage with us in other related ways, including any sales, marketing, or events 

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@civicserve.com. 

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with CivicServe, Inc. and the Services, the choices you make, and the products and features you use.  

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: 

  • names
  • phone numbers
  • email addresses
  • usernames
  • passwords
  • mailing addresses
  • IP addresses
  • log and usage data

Do we process any sensitive personal information? We do not process sensitive personal information. 

Do we receive any information from third parties? We do not receive any information from third parties. 

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with relevant laws. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.  

In what situations and with which parties do we share personal information? We do not share your information with third parties. 

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.  

Cookie Usage: We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.  

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.  

How do you exercise your rights? The easiest way to exercise your rights is by contacting us at info@civicserve.com. We will consider and act upon any request in accordance with applicable data protection laws.